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We aim to provide a seamless delivery experience and ensure your satisfaction with every purchase. Please review our delivery and return terms below.

DELIVERY POLICY

  • Delivery Timeline:
    • For orders within the USA, delivery typically takes 8-10 business days from the date of order confirmation.
    • For orders within Europe, delivery typically takes 8-12 business days from the date of order confirmation.
  • Order Processing: Orders are processed within 1-2 business days after they are placed.
  • Shipping Partners: We partner with trusted carriers to ensure your order reaches you safely and on time.
  • Tracking Information: Once your order has been shipped, you will receive an email with tracking details so you can monitor its progress.

RETURN POLICY
We want you to love your purchase! If for any reason you’re not satisfied, you may return your item(s) in accordance with the following terms:

  • Eligibility for Return:
    • Returns must be initiated within 14 days of receiving the item(s).
    • Items must be unused, in their original condition, and with all packaging and tags intact.
  • Non-Returnable Items: Certain items, such as customized products or perishable goods, may not be eligible for return. Please check the product description for more details.
  • Return Process:
    1. Contact our customer support team at [Insert Contact Email] to initiate a return.
    2. Our team will provide you with a return shipping address and further instructions.
  • Return Shipping Costs: Customers are responsible for return shipping costs unless the item was received damaged or defective.
  • Refunds:
    • Once we receive and inspect your returned item, we will process your refund within 5-7 business days.
    • Refunds will be issued to the original payment method used during purchase.

QUESTIONS?
For any queries regarding delivery or returns, please reach out to our customer support team at lympra@gmail.com . We're here to assist you!